Refund Application
To request a refund, please contact our support team via email. We will review your application and respond within 2-5 business days.
Contact Support
Please send an email to the following address, and our support team will process your request as soon as possible:
Please provide the following information
- Account Email
The email address you used to register on StudyThai.ai
- Transaction/Order ID
Can be found in your payment confirmation email or account settings
- Subscription Plan
Monthly / Annual / Lifetime membership
- Reason for Refund
Please briefly explain why you are requesting a refund
- Additional Details
If you have screenshots or other supporting information, please include them
Processing Time
Review time:2-5 business days
Refund arrival:5-10 business days after approval
Refund Policy
Before submitting your application, please read our Refund Policy to understand refundable and non-refundable situations.
Email Template
You can use the following template to write your refund request email:
Subject: Refund Request - [Your Account Email]
Hello,
I would like to request a refund. Here is the relevant information:
Account email: [Your email]
Order ID: [If applicable]
Subscription plan: [Monthly/Annual/Lifetime]
Purchase date: [Date]
Reason for refund: [Explanation]
Thank you!
[Your name]