Welcome to StudyThai.ai (the "Platform"). We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our Platform.

1. Information Collection

We may collect the following types of information:

• Account InformationWhen you create an account, we collect your email address, username, and other basic information.
• Learning DataYour learning progress, practice records, accuracy rates, and other learning-related data.
• Usage AnalyticsInformation about how you use the Platform, including access times, page views, and feature usage.
• Payment InformationProcessed through secure third-party payment providers (such as Stripe). We do not directly store your complete payment card information.
• Device InformationTechnical information such as device type, browser type, and operating system used to access the Platform.

2. Information Usage

We use the collected information for:

• Service ProvisionOperating and maintaining the Platform to provide Thai language learning features.
• Personalized LearningOptimizing your learning experience based on your progress and habits.
• Subscription ManagementProcessing your subscriptions and payment transactions.
• Platform ImprovementAnalyzing usage data to improve our products and services.
• Customer SupportResponding to your questions and requests.
• SecurityDetecting and preventing fraud, abuse, and other security threats.

3. Information Sharing

We do not sell your personal information. We only share information with third parties in the following circumstances:

• Service ProvidersShared with service providers who help us operate the Platform (such as payment processor Stripe and cloud hosting providers).
• Legal RequirementsWhen required by law or to protect our rights.
• Business TransferIn the event of a merger or acquisition, we will notify you in advance.

4. Data Security

We employ multiple security measures to protect your information:

• SSL/TLS encryption for sensitive data transmission
• Regular security audits and vulnerability scanning
• Access control and permission management
• Data backup and disaster recovery mechanisms

5. Your Rights

You have the following rights:

• Right of AccessView the personal information we hold about you.
• Right of CorrectionCorrect inaccurate or incomplete personal information.
• Right of DeletionRequest deletion of your account and related data.
• Data ExportRequest a copy of your personal data.
• Right to UnsubscribeUnsubscribe from marketing communications at any time.

6. Cookie Policy

We use cookies and similar technologies to:

• Maintain your login status
• Remember your preference settings
• Analyze platform usage
• Provide personalized experiences

You can manage your cookie preferences through your browser settings.

7. Children's Privacy

This Platform is not intended for children under 13 years of age. If we discover that we have inadvertently collected personal information from a child, we will delete it as soon as possible.

8. Policy Updates

We may update this Privacy Policy from time to time. Updated policies will be posted on this page with the latest update date. Significant changes will be communicated via email or platform notification.

9. Contact Us

If you have any questions about this Privacy Policy or need to exercise your rights, please contact us:

Email:[email protected]